JewishGen Discussion Group #JewishGen Update on Family Tree Maker Software #general
Jan Meisels Allen
Last December we learned that Ancestry was retiring its number one genealogy
desktop software program Family Tree Maker (FTM). At the time Ancestry
advised us they were continuing to support FTM through December 31, 2016 and
then several months later we learned that MacKiev had purchased Family Tree
Maker. At the time MacKiev announced they would be providing new, free
updates in the Spring of 2016 for those who had FTM 2014 and MAC 3 and had
registered the software with Ancestry.
Recently, I have been asked by several readers about the status of Family
Tree Maker and I went to MacKiev for an update. Steve Caguiat, Vice
President, Software MacKiev replied and this is a summary of what he told me:
Free Update for current editions.
They do not yet have a date when the free update patch will be available.
MacKiev is working to finalize a free update which contains mostly stability
and performance improvements. There are no major new features in the new
editions. Therefore, for FTM 2014 and Mac 3 users this an update patch-not
and upgrade-which is why it's free. For those who would like to be notified
the moment the update is ready, please go to www.familytreemaker.com and
sign up for the FTM Mailing List. I was told that most FTM users have no
problems and if that is true for your copy, then there is no urgency to get
the update. However, if your copy of FTM is crashing or has slowed to a
crawl with large trees, you can get a copy of the current build (not the
final build as yet) at the MacKiev's Replacement Center (see below).
The Replacement Center
MacKiev opened this replacement center as they have received requests for
replacements because of a hard drive crash and need to reinstall, or you
can't find your installation disc and are moving to a new computer. The
Replacement Center is online and open 24/7 so FTM 2014 and Mac 3 users can
get a new link emailed to them.
Getting to the Replacement Center
1. Go to: https://support.mackiev.com/
2. Click "for additional assistance" at the bottom of the page.
3. Click the Replacement Center tile.
For those who are using Family Tree Maker and have asked about its status I
hope this helps. Posting this does not imply an endorsement of this product,
merely an update to answer several requests for information. There are
multiple excellent desktop genealogy software products as well as the major
genealogy online organizations offering online options for your genealogy
trees. It is up to you as to which product best serves your individual needs.
I have no affiliation with MacKiev or Family Tree Maker.
Jan Meisels Allen
Chairperson, IAJGS Public Records Access Monitoring Committee
MODERATOR NOTE: This message is for informational purposes only and is not the
beginning of a thread about different software products.