Topics

JewishGen.org Discussion Group - Digest #1 #Help

David Lewin
 

I am sorry - I am utterly bewildered. Probably too old to
understand the computing jargon of what is actually the most welcome
new platform. I hated not being able to send an attachment and I
always had trouble with "text only".

I am automatically subscribed to the general list. OK, I had to
change to "digest" to "individual" and eventually found that.

Do the other SIGs continue as before? What are "#Hash" ? I a,
incapable of reading volumes of Guide lines in the hope of finding
this explained in words which I can follow

David Lewin
London

Avraham Groll
 

David,
Thank you for your message.
A hashtag is represented by the following symbol: #.
By adding a hashtag in the subject line, you can categorize  your message. For example, for this message,  we assigned the category of “#Help.” If your message was related to Polish research, you could add the hashtag of #Poland in the subject line. In this way, other researchers would know what category your post was related to.
I hope this is helpful. Please let me know if I can ever be of help.
Thanks for being part of the JewishGen family!
Avraham Groll
Executive Director
JewishGen.org

Avraham Groll
 

With regard to other discussion lists, we have only upgraded the main JewishGen Discussion List currently, and will be focusing on the other lists in the near future.
Avraham

Jon Seligman
 

Abraham,

 

The hashtag has the potential to be useful but needs to be visually presented better. The white in small letters on a light green background (#Sephardic #Galicia) makes it almost invisible to the eye. Larger letters and a black background would work (#Sephardic #Galicia).

 

חג שמח

)it was always outrageous that the JewishGen forum would not accept Hebrew characters – so תודה רבה)

 

Jon Seligman

Zur Hadassa, Israel

Deborah Scheimer
 

It would be nice to have a "Translate" button like on Facebook  ....

- Deb Scheimer 
Pittsburgh, PA 


Barbara Mannlein
 

It would also be helpful if responses included the original email.

I find that reading what are clearly responses very confusing since the email being responded to is not included.

Barbara Mannlein
Tucson, AZ

Hilary Henkin
 

I would amend that to suggest that if the writer is replying to a digest post, they change the subject of the email appropriately to reference the specific post, not the digest in general.

(I have left the subject of this email unchanged as an example.)

Hilary Henkin
Los Angeles area

On 10/12/2019 2:09 PM, Barbara Mannlein wrote:
It would also be helpful if responses included the original email.

I find that reading what are clearly responses very confusing since the email being responded to is not included.

Barbara Mannlein
Tucson, AZ

Vicki Adelson
 

I would amend all of the above to say: “What have you done? You have changed something that was really good and informative to something that is totally a mess. I subscribed to this for years and found it very helpful; it is totally useless now. Go back to the original format. Change is not always good.”

Yeladot18@...
 

I agree with Barbara Mannlein. It is very difficult to read the digests without knowing what any given post in answering.

Avraham Groll
 

Thank you, Jon. We will review how to do this better, per your suggestions.
With regards to Hebrew characters - this new platform can now accept accented characters, along with multiple languages, etc. It was never a policy to NOT accept this in the past. We were simply limited by the technology.
Thank you very much for your feedback, suggestions and continued support of JewishGen's important work.
Avraham

On Sat, Oct 12, 2019 at 08:19 AM, Jon Seligman wrote:

Abraham,

 

The hashtag has the potential to be useful but needs to be visually presented better. The white in small letters on a light green background (#Sephardic #Galicia) makes it almost invisible to the eye. Larger letters and a black background would work (#Sephardic #Galicia).

 

חג שמח

)it was always outrageous that the JewishGen forum would not accept Hebrew characters – so תודה רבה)

 

Jon Seligman

Zur Hadassa, Israel

Avraham Groll
 

Dear Barbara,

Thank you for your feedback. There are a few ways to include a reply in messages:

Replying via your email to an individual message (i.e. not a digest): It depends on the setting within your email client. When clicking "reply" if your email client automatically includes the previous message, it will do so within this Discussion Group as well. If it does not, you can adjust your settings, or copy+paste the message manually. If you need help, please email support@..., include which email client you use, and we will do our best to help.

Replying via your email to a message within a digest: 
Beneath the message you are interested in replying to, there are the following options:
  1. View/Reply Online: If you click on View/Reply Online that will allow you to use the online message editor, and there is an option to include all/some of the message in your reply (see below).
  2. Reply To Group: If you click Reply to Group, you will open a new email in your email client, and you would have to copy+paste the message in order to include it. Note: The nice part of this platform is that you can easily view the entire thread of a conversation/topic by clicking: View Topic > View All Messages in Topic.  
Replying via the Web Forum (groups.JewishGen.org): There are two ways to do this:
  1. Using the online message editor, you can quote the entire message by clicking the far-left icon on the menu bar in the editor ("Quote Whole Post"). See the arrows in the screen-shot below.
  2. You can highlight a portion of the message before you hit the Reply button, and that section of the message will be quoted.
I hope this was helpful. Thank you again. We will strive to continuously improve this new platform, making it as user-friendly as possible, and we greatly appreciate your feedback.
Avraham
 

On Sat, Oct 12, 2019 at 05:48 PM, Barbara Mannlein wrote:
It would also be helpful if responses included the original email.

I find that reading what are clearly responses very confusing since the email being responded to is not included.

Barbara Mannlein
Tucson, AZ

Avraham Groll
 

Dear Vicki,
Thank you for your message. I appreciate your honesty and being willing to share your opinions.
Our previous system was preventing us from creating/maintaining a platform that would unite as many people around the world as possible. (See my earlier messages that outlined some of the causes, such as the requirement for Plain-Text, the inability to display images, accented characters, other languages, etc). We felt this new platform would be a major upgrade, but I do recognize that it's not perfect, and I am sorry for any incovneience this might be causing you. We will continue to try and improve this platform to the greatest extent possible and will appreciate your feedback and suggestions. In the meantime, if we can be of any help to you in terms of more specific training, etc., please email support@... and we will do our best to assist. 
Thank you again.
Avraham

Judith Elam
 

Really really dislike this new format.  Impossible to sort out the messages,  everything is on top of everything else.  I have no clue what belongs with what.  Why in the world would you do this?  I agree with all those who have complained.  Please revert back to something intelligible.

 

 

Judith Elam

Kihei, HI

elamj@...

 

Avraham Groll
 

Dear Judith,
Thank you for your message. 
We are sorry that you are not finding the new platform helpful.
If you are receiving the digests, all of the posts are grouped and organized together. Please email support@... and we would be glad to offer any assistance we can.
Thank you for being part of the JewishGen family.
Avraham


On Sun, Oct 13, 2019 at 03:35 AM, Judith Elam wrote:

Really really dislike this new format.  Impossible to sort out the messages,  everything is on top of everything else.  I have no clue what belongs with what.  Why in the world would you do this?  I agree with all those who have complained.  Please revert back to something intelligible.

 

 

Judith Elam

Kihei, HI

elamj@...

 

Maurine McLellan
 

Abraham,
I think the issue Barbara was referencing is that the original post is not appearing in the digest. Although it appears if someone wants to comment on a reply, it is totally impractical to open a reply window just to see the original message.

Maurine McLellan

lesliegut
 


I have to agree.  Updating and improving outdated systems is a good thing, but you've instead ended up with a non-user friendly platform.  If one needs "guidance" in navigating the site,  the program is too complicated.  My suggestion is to return to the well-functioning, easy to navigate system, then consult with a team of users as each "improvement" is considered, constructed, tested and (only then) implemented.  As it stands, I'm inclined to unsubscribe because it's now a bother instead of a pleasure to read the postings.  

Leslie Gut
Zurich


Sent from my Samsung Galaxy smartphone.

Paula Eisenstein Baker
 

Hear, hear! I agree.


Re: JewishGen.org Discussion Group - Digest #1 #Help
From: Vicki Adelson
Date: Sat, 12 Oct 2019 22:37:17 EDT
I would amend all of the above to say: “What have you done? You have changed something that was really good and informative to something that is totally a mess. I subscribed to this for years and found it very helpful; it is totally useless now. Go back to the original format. Change is not always good.”

Sally Bruckheimer
 

I am happy with the new format. I don't know why people are having so many problems. I read my mail in Yahoo Mail, and the digest appears just like the old JewishGen digest.

Hebrew is Hebrew, and Russian is Russian. I can't read either, but Google Translate can. It would be nice to have automatic translation, but I don't think it exists in the platform. If you use Google Chrome, it will translate.

I don't get everything on top of everything else. The various messages appear in order, just like they used to.

Think about where you read the digest, as perhaps your mail app is the problem. The digest isn't.

Sally Bruckheimer
Princeton, NJ

JoAnne Goldberg
 

Anyone having trouble with the new format may prefer to receive individual emails vs the digest. For me, it's easier to hit the delete button a few more times than to deal with a digest that contains unrelated emails.

beverlysteinman
 

This new set up is not user friendly.
Please return to the old format. Thx.