Topics

JewishGen Discussion Group Update #Help #JewishGenNews

Avraham Groll
 
Edited

Dear JewishGen Community,


Thank you for everyone's feedback (both positive and constructive). We want the JewishGen Discussion Group to be a place of open dialogue and for everyone's voices to be heard, and I am extremely grateful to everyone who has taken the time to share their thoughts, perspectives, and suggestions. I would like to address a few points tonight:


(1) The Process

Our sole motivation has been to address some of the challenges that we previously articulated (lack of security, plain-text requirements, no accented characters, not mobile-friendly, etc). This new platform was in response to frequent complaints that our previous system was antiquated and nearly unusable for many people. 


The stats bear this out. Last year, more than 40,000 people joined JewishGen as Members. Yet nearly none of them joined the Discussion Groups. This is not a typo - nearly none. We believe this was due to the very unfriendly interface of the old system, along with many of the rules/guidelines which were woefully outdated. As such, one of our goals of 2019 was to identify a replacement and to implement it. 


We tested a number of systems and eventually settled on the current platform. Our beta testing took place throughout the summer and early Fall and was performed by a group of ~150 people. The beta-testing was opened to anyone who wished to participate since the end of July. 


(2) Daily Digests/Including Previous Messages

Many have expressed displeasure with the fact that they have received multiple digests per day. Let me explain: the system is set up whereby each time 12 messages are submitted, a digest is automatically distributed. We are unable to change this. 


A possible solution to this will be to select the “Daily Summary” option. This feature will produce a once-daily list of the messages posted that day, but would not (unlike a Digest) contain the full message content. It would include just the subject lines, each being a link to the complete topic/list of messages. In this way, you will receive only one email per day. 


An additional advantage: when you click on the subject(s) that are of interest, you will be able to view all messages associated with that particular topic (including all messages/replies) - thus resolving the confusion about looking at posts with no previous messages included.


(3) Reply to Sender

We have enabled a feature whereby Members (who receive either individual emails, and/or full-featured digests) can reply directly to the message sender (and not respond to the entire group). That said, we encourage group discussions, as others might value the information. 


(4) Login and Member Guide

Many have asked about the login process to the new groups. This is to confirm that access to the JewishGen.org Discussion Group requires a new registration ((i.e. your JewishGen ID# will NOT work on groups.JewishGen.org). Anyone who was previously subscribed to the JewishGen.org discussion group, has been automatically assigned a password. Please enter your email at the following link, and a password link will be sent to you: https://groups.jewishgen.org/sendloginlink.

For additional information about this, please read through our Member Guide:

https://groups.jewishgen.org/g/main/wiki/The-New-JewishGen.org-Discussion-Group-Member-Guide.


(5) Next Steps

We are going to continue researching how to make this platform as great as possible. To this end, either myself or Nancy Siegel (our Communications Coordinator ) will continue to post updates on this group and via email. In addition, we will be scheduling a series of webinars after the Holiday of Sukkot is completed. During these webinars, we will demo the entire platform, and allow participants to ask questions. These sessions will be recorded and made available for viewing on our YouTube channel as well. 


In the meantime, in order to allow the groups to focus on Jewish Genealogy, we kindly ask that you keep posting on this group for Jewish Genealogy or current happenings that affect Jewish genealogy or genealogical research. If you have any suggestions/ideas, etc., we kindly ask that you not use this forum, but please send it to support@.... This should also cut down significantly the number of messages that the discussion group will receive.


I thank you all for your participation, support of our important work, and for being part of the JewishGen family.

Avraham Groll
Executive Director
JewishGen.org
agroll@...





Avraham Groll
 
Edited

If it's helpful. here are some screenshots for how you can access/change your subscription settings.

(1) From the Daily Summary or Digests: On top of the email, there is a link to "edit your subscriptions" see below.


(2) If you receive individual emails, there is a link at the bottom of each email, called "Your Subscription":


(3) Once you access your subscriptions, the third option is to select "Daily Summary." Click the radial button next to "Daily Summary" and then click "Save" on the bottom of the screen (you might have to scroll down, depending on the size of your screen):



Avraham Groll
Executive Director
JewishGen.org

dawn gingell
 

Thank you. Not having used this for the last 10 years, I definitely feel more inclined to start my search again. 
I have altered my settings easily and quickly thanks to a good, clear site. 
Well done and thank you. 

Sent from my Huawei phone


-------- Original Message --------
Subject: [JewishGen.org] JewishGen Discussion Group Update #Help #JewishGenNews
From: Avraham Groll
To: main@...
CC:

Dear JewishGen Community,


Thank you for everyone's feedback (both positive and constructive). We want the JewishGen Discussion Group to be a place of open dialogue and for everyone's voices to be heard, and I am extremely grateful to everyone who has taken the time to share their thoughts, perspectives, and suggestions. I would like to address a few points tonight:


(1) The Process

Our sole motivation has been to address some of the challenges that we previously articulated (lack of security, plain-text requirements, no accented characters, not mobile-friendly, etc). This new platform was in response to frequent complaints that our previous system was antiquated and nearly unusable for many people. 


The stats bear this out. Last year, more than 40,000 people joined JewishGen as Members. Yet nearly none of them joined the Discussion Groups. This is not a typo - nearly none. We believe this was due to the very unfriendly interface of the old system, along with many of the rules/guidelines which were woefully outdated. As such, one of our goals of 2019 was to identify a replacement and to implement it. 


We tested a number of systems and eventually settled on the current platform. Our beta testing took place throughout the summer and early Fall and was performed by a group of ~150 people. The beta-testing was opened to anyone who wished to participate since the end of July. 


(2) Daily Digests/Including Previous Messages

Many have expressed displeasure with the fact that they have received multiple digests per day. Let me explain: the system is set up whereby each time 12 messages are submitted, a digest is automatically distributed. We are unable to change this. 


A possible solution to this will be to select the “Daily Summary” option. This feature will produce a once-daily list of the messages posted that day, but would not (unlike a Digest) contain the full message content. It would include just the subject lines, each being a link to the complete topic/list of messages. In this way, you will receive only one email per day. 


An additional advantage: when you click on the subject(s) that are of interest, you will be able to view all messages associated with that particular topic (including all messages/replies) - thus resolving the confusion about looking at posts with no previous messages included.


(3) Reply to Sender

We have enabled a feature whereby Members (who receive either individual emails, and/or full-featured digests) can reply directly to the message sender (and not respond to the entire group). That said, we encourage group discussions, as others might value the information. 


(4) Login and Member Guide

Many have asked about the login process to the new groups. This is to confirm that access to the JewishGen.org Discussion Group requires a new registration ((i.e. your JewishGen ID# will NOT work on groups.JewishGen.org). Anyone who was previously subscribed to the JewishGen.org discussion group, has been automatically assigned a password. Please enter your email at the following link, and a password link will be sent to you: https://groups.jewishgen.org/sendloginlink.

For additional information about this, please read through our Member Guide:

https://groups.jewishgen.org/g/main/wiki/The-New-JewishGen.org-Discussion-Group-Member-Guide.


(5) Next Steps

We are going to continue researching how to make this platform as great as possible. To this end, either myself or Nancy Siegel (our Communications Coordinator ) will continue to post updates on this group and via email. In addition, we will be scheduling a series of webinars after the Holiday of Sukkot is completed. During these webinars, we will demo the entire platform, and allow participants to ask questions. These sessions will be recorded and made available for viewing on our YouTube channel as well. 


In the meantime, in order to allow the groups to focus on Jewish Genealogy, we kindly ask that you keep posting on this group for Jewish Genealogy or current happenings that affect Jewish genealogy or genealogical research. If you have any suggestions/ideas, etc., we kindly ask that you not use this forum, but please send it to support@.... This should also cut down significantly the number of messages that the discussion group will receive.


I thank you all for your participation, support of our important work, and for being part of the JewishGen family.

Avraham






--
Dawn

nslome@...
 

Overall, I am very impressed with the new format. I switched over to the “Daily Summary” after I read how to make adjustments to my delivery settings. The summary is better way to easily access what’s important (to me), rather than the endless scrolling of the previous version.

Change is tough! And, having spent years in corporate communications and Web development, I really appreciate that you’re listening to the members’ concerns. 

Mike Posnick
 

Abraham,

It seems to me that there is an easy way to determine whether the decision to tell us users what we need was the correct one:  run two lists side by side for a period of time, one in the old format and one in the new.  I am not suggesting that they duplicate one another.  Rather, I am suggesting that you let users pick which list they prefer to use and not duplicate the content.  I assume some users will stay with the old, some will choose the new, and some will choose both.  After three months or a year, you should be able to determine which is the most popular choice for existing users and how many new users join each list (the list format may not be the reason new members are not joining the list).  Once you have this information, you can determine which way to go in the long-term and give everyone a lengthy advance notice of the decision.

Mike Posnick
Minneapolis, Minnesota

On Oct 16, 2019, at 12:35 AM, Avraham Groll <agroll@...> wrote:

Dear JewishGen Community,


Thank you for everyone's feedback (both positive and constructive). We want the JewishGen Discussion Group to be a place of open dialogue and for everyone's voices to be heard, and I am extremely grateful to everyone who has taken the time to share their thoughts, perspectives, and suggestions. I would like to address a few points tonight:


(1) The Process

Our sole motivation has been to address some of the challenges that we previously articulated (lack of security, plain-text requirements, no accented characters, not mobile-friendly, etc). This new platform was in response to frequent complaints that our previous system was antiquated and nearly unusable for many people. 


The stats bear this out. Last year, more than 40,000 people joined JewishGen as Members. Yet nearly none of them joined the Discussion Groups. This is not a typo - nearly none. We believe this was due to the very unfriendly interface of the old system, along with many of the rules/guidelines which were woefully outdated. As such, one of our goals of 2019 was to identify a replacement and to implement it. 


We tested a number of systems and eventually settled on the current platform. Our beta testing took place throughout the summer and early Fall and was performed by a group of ~150 people. The beta-testing was opened to anyone who wished to participate since the end of July. 


(2) Daily Digests/Including Previous Messages

Many have expressed displeasure with the fact that they have received multiple digests per day. Let me explain: the system is set up whereby each time 12 messages are submitted, a digest is automatically distributed. We are unable to change this. 


A possible solution to this will be to select the “Daily Summary” option. This feature will produce a once-daily list of the messages posted that day, but would not (unlike a Digest) contain the full message content. It would include just the subject lines, each being a link to the complete topic/list of messages. In this way, you will receive only one email per day. 


An additional advantage: when you click on the subject(s) that are of interest, you will be able to view all messages associated with that particular topic (including all messages/replies) - thus resolving the confusion about looking at posts with no previous messages included.


(3) Reply to Sender

We have enabled a feature whereby Members (who receive either individual emails, and/or full-featured digests) can reply directly to the message sender (and not respond to the entire group). That said, we encourage group discussions, as others might value the information. 


(4) Login and Member Guide

Many have asked about the login process to the new groups. This is to confirm that access to the JewishGen.org Discussion Group requires a new registration ((i.e. your JewishGen ID# will NOT work on groups.JewishGen.org). Anyone who was previously subscribed to the JewishGen.org discussion group, has been automatically assigned a password. Please enter your email at the following link, and a password link will be sent to you: https://groups.jewishgen.org/sendloginlink.

For additional information about this, please read through our Member Guide:

https://groups.jewishgen.org/g/main/wiki/The-New-JewishGen.org-Discussion-Group-Member-Guide.


(5) Next Steps

We are going to continue researching how to make this platform as great as possible. To this end, either myself or Nancy Siegel (our Communications Coordinator ) will continue to post updates on this group and via email. In addition, we will be scheduling a series of webinars after the Holiday of Sukkot is completed. During these webinars, we will demo the entire platform, and allow participants to ask questions. These sessions will be recorded and made available for viewing on our YouTube channel as well. 


In the meantime, in order to allow the groups to focus on Jewish Genealogy, we kindly ask that you keep posting on this group for Jewish Genealogy or current happenings that affect Jewish genealogy or genealogical research. If you have any suggestions/ideas, etc., we kindly ask that you not use this forum, but please send it to support@.... This should also cut down significantly the number of messages that the discussion group will receive.


I thank you all for your participation, support of our important work, and for being part of the JewishGen family.

Avraham





Madeleine Sann
 

I followed the instructions to get my pre-assigned password and when I clicked on the link in Mr. Groll’s message, I got to a page, I presume on JewishGen, that said I did NOT have a password. I created one. Will this now be my login to JewishGen or will I have two logins, my old and this new one?

I have been a JewishGen subscriber for at least 15 years. I hope setting my account to Daily Summary works because after a few days of the multiple digests, I started deleting without reading every message. I will be unsubscribing if this clunky workaround doesn’t pan out. I am subscribed to many different lists on a variety of subjects with daily digests that in fact ARE daily digests. I think the platform you picked is faulty.

Finally, I do NOT understand why since the rollout I’m not getting JRI/Poland or Gesher Galicia digests, which used to arrive daily. 

Respectfully,

Madeleine Sann


On Oct 16, 2019, at 1:35 AM, Avraham Groll <agroll@...> wrote:



Dear JewishGen Community,


Thank you for everyone's feedback (both positive reading and constructive). We want the JewishGen Discussion Group to be a place of open dialogue and for everyone's voices to be heard, and I am extremely grateful to everyone who has taken the time to share their thoughts, perspectives, and suggestions. I would like to address a few points tonight:


(1) The Process

Our sole motivation has been to address some of the challenges that we previously articulated (lack of security, plain-text requirements, no accented characters, not mobile-friendly, etc). This new platform was in response to frequent complaints that our previous system was antiquated and nearly unusable for many people. 


The stats bear this out. Last year, more than 40,000 people joined JewishGen as Members. Yet nearly none of them joined the Discussion Groups. This is not a typo - nearly none. We believe this was due to the very unfriendly interface of the old system, along with many of the rules/guidelines which were woefully outdated. As such, one of our goals of 2019 was to identify a replacement and to implement it. 


We tested a number of systems and eventually settled on the current platform. Our beta testing took place throughout the summer and early Fall and was performed by a group of ~150 people. The beta-testing was opened to anyone who wished to participate since the end of July. 


(2) Daily Digests/Including Previous Messages

Many have expressed displeasure with the fact that they have received multiple digests per day. Let me explain: the system is set up whereby each time 12 messages are submitted, a digest is automatically distributed. We are unable to change this. 


A possible solution to this will be to select the “Daily Summary” option. This feature will produce a once-daily list of the messages posted that day, but would not (unlike a Digest) contain the full message content. It would include just the subject lines, each being a link to the complete topic/list of messages. In this way, you will receive only one email per day. 


An additional advantage: when you click on the subject(s) that are of interest, you will be able to view all messages associated with that particular topic (including all messages/replies) - thus resolving the confusion about looking at posts with no previous messages included.


(3) Reply to Sender

We have enabled a feature whereby Members (who receive either individual emails, and/or full-featured digests) can reply directly to the message sender (and not respond to the entire group). That said, we encourage group discussions, as others might value the information. 


(4) Login and Member Guide

Many have asked about the login process to the new groups. This is to confirm that access to the JewishGen.org Discussion Group requires a new registration ((i.e. your JewishGen ID# will NOT work on groups.JewishGen.org). Anyone who was previously subscribed to the JewishGen.org discussion group, has been automatically assigned a password. Please enter your email at the following link, and a password link will be sent to you: https://groups.jewishgen.org/sendloginlink.

For additional information about this, please read through our Member Guide:

https://groups.jewishgen.org/g/main/wiki/The-New-JewishGen.org-Discussion-Group-Member-Guide.


(5) Next Steps

We are going to continue researching how to make this platform as great as possible. To this end, either myself or Nancy Siegel (our Communications Coordinator ) will continue to post updates on this group and via email. In addition, we will be scheduling a series of webinars after the Holiday of Sukkot is completed. During these webinars, we will demo the entire platform, and allow participants to ask questions. These sessions will be recorded and made available for viewing on our YouTube channel as well. 


In the meantime, in order to allow the groups to focus on Jewish Genealogy, we kindly ask that you keep posting on this group for Jewish Genealogy or current happenings that affect Jewish genealogy or genealogical research. If you have any suggestions/ideas, etc., we kindly ask that you not use this forum, but please send it to support@.... This should also cut down significantly the number of messages that the discussion group will receive.


I thank you all for your participation, support of our important work, and for being part of the JewishGen family.

Avraham





EarthLink
 

So what you are saying, nothing will change and those of us who cannot use this misery are out of luck. 

-----Original Message-----
From: Avraham Groll
Sent: Oct 15, 2019 10:35 PM
To: main@...
Subject: [JewishGen.org] JewishGen Discussion Group Update #Help #JewishGenNews

Dear JewishGen Community,


Thank you for everyone's feedback (both positive and constructive). We want the JewishGen Discussion Group to be a place of open dialogue and for everyone's voices to be heard, and I am extremely grateful to everyone who has taken the time to share their thoughts, perspectives, and suggestions. I would like to address a few points tonight:


(1) The Process

Our sole motivation has been to address some of the challenges that we previously articulated (lack of security, plain-text requirements, no accented characters, not mobile-friendly, etc). This new platform was in response to frequent complaints that our previous system was antiquated and nearly unusable for many people. 


The stats bear this out. Last year, more than 40,000 people joined JewishGen as Members. Yet nearly none of them joined the Discussion Groups. This is not a typo - nearly none. We believe this was due to the very unfriendly interface of the old system, along with many of the rules/guidelines which were woefully outdated. As such, one of our goals of 2019 was to identify a replacement and to implement it. 


We tested a number of systems and eventually settled on the current platform. Our beta testing took place throughout the summer and early Fall and was performed by a group of ~150 people. The beta-testing was opened to anyone who wished to participate since the end of July. 


(2) Daily Digests/Including Previous Messages

Many have expressed displeasure with the fact that they have received multiple digests per day. Let me explain: the system is set up whereby each time 12 messages are submitted, a digest is automatically distributed. We are unable to change this. 


A possible solution to this will be to select the “Daily Summary” option. This feature will produce a once-daily list of the messages posted that day, but would not (unlike a Digest) contain the full message content. It would include just the subject lines, each being a link to the complete topic/list of messages. In this way, you will receive only one email per day. 


An additional advantage: when you click on the subject(s) that are of interest, you will be able to view all messages associated with that particular topic (including all messages/replies) - thus resolving the confusion about looking at posts with no previous messages included.


(3) Reply to Sender

We have enabled a feature whereby Members (who receive either individual emails, and/or full-featured digests) can reply directly to the message sender (and not respond to the entire group). That said, we encourage group discussions, as others might value the information. 


(4) Login and Member Guide

Many have asked about the login process to the new groups. This is to confirm that access to the JewishGen.org Discussion Group requires a new registration ((i.e. your JewishGen ID# will NOT work on groups.JewishGen.org). Anyone who was previously subscribed to the JewishGen.org discussion group, has been automatically assigned a password. Please enter your email at the following link, and a password link will be sent to you: https://groups.jewishgen.org/sendloginlink.

For additional information about this, please read through our Member Guide:

https://groups.jewishgen.org/g/main/wiki/The-New-JewishGen.org-Discussion-Group-Member-Guide.


(5) Next Steps

We are going to continue researching how to make this platform as great as possible. To this end, either myself or Nancy Siegel (our Communications Coordinator ) will continue to post updates on this group and via email. In addition, we will be scheduling a series of webinars after the Holiday of Sukkot is completed. During these webinars, we will demo the entire platform, and allow participants to ask questions. These sessions will be recorded and made available for viewing on our YouTube channel as well. 


In the meantime, in order to allow the groups to focus on Jewish Genealogy, we kindly ask that you keep posting on this group for Jewish Genealogy or current happenings that affect Jewish genealogy or genealogical research. If you have any suggestions/ideas, etc., we kindly ask that you not use this forum, but please send it to support@.... This should also cut down significantly the number of messages that the discussion group will receive.


I thank you all for your participation, support of our important work, and for being part of the JewishGen family.

Avraham





Jeff at SG
 

The new platform is a significant improvement in many ways. IMHO, the 2 major problems can be rapidly solved as follows.

1. Daily digests.
It seems that all members who under the old system were subscribed to what were once a day digests were assigned to the new platform's 'Daily Digests' which is a misnomer because they are more than daily. A more logical assignment would have been to assign them to the new platform's 'Daily Summary'.

I suggest that the administrators correct this unfortunate choice by either
a) converting all these subscriptions to the more equivalent 'Daily Summary'.
b) preferably increase the content of the 'Daily Digests' to something like 50 instead of the current 12

The administrators should do these changes — not the members — because of the password difficulty explained in the next paragraph.

2. Subscribers access to changing subscriptions.
A lot of the frustration with the new (much better) platform is caused by the difficulties in changing the assigned subscription type because of the new password requirement.

To alleviate this I suggest that at the bottom of every mailing a paragraph be included that says in plain and brief English:

To change your subscription format and mailing frequency you need to reregister to JewishGen once again with a new password. Please go to  [link] to do so.
The available mailing types are:
-Daily Digest: packages of 12 messages at a time. (May be more than once daily)
-Daily summary: .....
Etc.

The [link] should take you to a webpage that briefly explains the new password requirement and contains the link to obtain the new temporary password.

I hope these simple suggestions are helpful.

Jeff Malka

Wed Oct 16 01:36:11 EDT 2019 Avraham Groll <agroll@...>:

Dear JewishGen Community,


Thank you for everyone's feedback (both positive and constructive). We want the JewishGen Discussion Group to be a place of open dialogue and for everyone's voices to be heard, and I am extremely grateful to everyone who has taken the time to share their thoughts, perspectives, and suggestions. I would like to address a few points tonight:


(1) The Process

Our sole motivation has been to address some of the challenges that we previously articulated (lack of security, plain-text requirements, no accented characters, not mobile-friendly, etc). This new platform was in response to frequent complaints that our previous system was antiquated and nearly unusable for many people. 


The stats bear this out. Last year, more than 40,000 people joined JewishGen as Members. Yet nearly none of them joined the Discussion Groups. This is not a typo - nearly none. We believe this was due to the very unfriendly interface of the old system, along with many of the rules/guidelines which were woefully outdated. As such, one of our goals of 2019 was to identify a replacement and to implement it. 


We tested a number of systems and eventually settled on the current platform. Our beta testing took place throughout the summer and early Fall and was performed by a group of ~150 people. The beta-testing was opened to anyone who wished to participate since the end of July. 


(2) Daily Digests/Including Previous Messages

Many have expressed displeasure with the fact that they have received multiple digests per day. Let me explain: the system is set up whereby each time 12 messages are submitted, a digest is automatically distributed. We are unable to change this. 


A possible solution to this will be to select the “Daily Summary” option. This feature will produce a once-daily list of the messages posted that day, but would not (unlike a Digest) contain the full message content. It would include just the subject lines, each being a link to the complete topic/list of messages. In this way, you will receive only one email per day. 


An additional advantage: when you click on the subject(s) that are of interest, you will be able to view all messages associated with that particular topic (including all messages/replies) - thus resolving the confusion about looking at posts with no previous messages included.


(3) Reply to Sender

We have enabled a feature whereby Members (who receive either individual emails, and/or full-featured digests) can reply directly to the message sender (and not respond to the entire group). That said, we encourage group discussions, as others might value the information. 


(4) Login and Member Guide

Many have asked about the login process to the new groups. This is to confirm that access to the JewishGen.org Discussion Group requires a new registration ((i.e. your JewishGen ID# will NOT work on groups.JewishGen.org). Anyone who was previously subscribed to the JewishGen.org discussion group, has been automatically assigned a password. Please enter your email at the following link, and a password link will be sent to you: https://groups.jewishgen.org/sendloginlink.

For additional information about this, please read through our Member Guide:

https://groups.jewishgen.org/g/main/wiki/The-New-JewishGen.org-Discussion-Group-Member-Guide.


(5) Next Steps

We are going to continue researching how to make this platform as great as possible. To this end, either myself or Nancy Siegel (our Communications Coordinator ) will continue to post updates on this group and via email. In addition, we will be scheduling a series of webinars after the Holiday of Sukkot is completed. During these webinars, we will demo the entire platform, and allow participants to ask questions. These sessions will be recorded and made available for viewing on our YouTube channel as well. 


In the meantime, in order to allow the groups to focus on Jewish Genealogy, we kindly ask that you keep posting on this group for Jewish Genealogy or current happenings that affect Jewish genealogy or genealogical research. If you have any suggestions/ideas, etc., we kindly ask that you not use this forum, but please send it to support@.... This should also cut down significantly the number of messages that the discussion group will receive.


I thank you all for your participation, support of our important work, and for being part of the JewishGen family.

Avraham





Dick Plotz
 

The Daily Summary is equivalent to the old Index setting, not the
Digest setting. All you see with the Daily Summary are the subject
lines, many of which don't say anything about what's in the post.

Unfortunately, the 12-message limit for receiving the full message is
set by the platform and can't be increased.

It takes me MUCH longer to scan the new digests than it did the old.
Part of this is that all the dirty laundry, personal chitchat, stuff
that may be interesting but isn't about genealogy, etc. that the
moderators used to shunt off elsewhere is now being posted and has to
be waded through to reach the occasional post with genealogy content.
Part of it is that the varying fonts and styles are distracting and
rarely add any information. The new format is undoubtedly more
entertaining than the old one was, but also less informative because
of all the distractions. Which is "better" depends on whether you
place a higher value on information content or entertainment value.

Dick Plotz
Providence RI USA

On Wed, Oct 16, 2019 at 12:02 PM Jeff at SG <jeffmalka@...> wrote:

The new platform is a significant improvement in many ways. IMHO, the 2 major problems can be rapidly solved as follows.

1. Daily digests.
It seems that all members who under the old system were subscribed to what were once a day digests were assigned to the new platform's 'Daily Digests' which is a misnomer because they are more than daily. A more logical assignment would have been to assign them to the new platform's 'Daily Summary'.

I suggest that the administrators correct this unfortunate choice by either
a) converting all these subscriptions to the more equivalent 'Daily Summary'.
b) preferably increase the content of the 'Daily Digests' to something like 50 instead of the current 12
...

Jeff at SG
 

IMHO the old system was a real pain. I, and many others, stopped using it because of its idiosyncrasies and the overly aggressive moderators.
 
For many of us, genealogy is a hobby and thus entertainment. 
 
Jeff Malka 

Harriet Ottenheimer
 

The Authors Guild has an excellent discussion group format. You should consider using the same service that they are using. The one you have chosen is impossible to read/use.
Harriet Ottenheimer

On 10/16/2019 1:35 AM, Avraham Groll wrote:

Dear JewishGen Community,


Thank you for everyone's feedback (both positive and constructive). We want the JewishGen Discussion Group to be a place of open dialogue and for everyone's voices to be heard, and I am extremely grateful to everyone who has taken the time to share their thoughts, perspectives, and suggestions. I would like to address a few points tonight:


(1) The Process

Our sole motivation has been to address some of the challenges that we previously articulated (lack of security, plain-text requirements, no accented characters, not mobile-friendly, etc). This new platform was in response to frequent complaints that our previous system was antiquated and nearly unusable for many people. 


The stats bear this out. Last year, more than 40,000 people joined JewishGen as Members. Yet nearly none of them joined the Discussion Groups. This is not a typo - nearly none. We believe this was due to the very unfriendly interface of the old system, along with many of the rules/guidelines which were woefully outdated. As such, one of our goals of 2019 was to identify a replacement and to implement it. 


We tested a number of systems and eventually settled on the current platform. Our beta testing took place throughout the summer and early Fall and was performed by a group of ~150 people. The beta-testing was opened to anyone who wished to participate since the end of July. 


(2) Daily Digests/Including Previous Messages

Many have expressed displeasure with the fact that they have received multiple digests per day. Let me explain: the system is set up whereby each time 12 messages are submitted, a digest is automatically distributed. We are unable to change this. 


A possible solution to this will be to select the “Daily Summary” option. This feature will produce a once-daily list of the messages posted that day, but would not (unlike a Digest) contain the full message content. It would include just the subject lines, each being a link to the complete topic/list of messages. In this way, you will receive only one email per day. 


An additional advantage: when you click on the subject(s) that are of interest, you will be able to view all messages associated with that particular topic (including all messages/replies) - thus resolving the confusion about looking at posts with no previous messages included.


(3) Reply to Sender

We have enabled a feature whereby Members (who receive either individual emails, and/or full-featured digests) can reply directly to the message sender (and not respond to the entire group). That said, we encourage group discussions, as others might value the information. 


(4) Login and Member Guide

Many have asked about the login process to the new groups. This is to confirm that access to the JewishGen.org Discussion Group requires a new registration ((i.e. your JewishGen ID# will NOT work on groups.JewishGen.org). Anyone who was previously subscribed to the JewishGen.org discussion group, has been automatically assigned a password. Please enter your email at the following link, and a password link will be sent to you: https://groups.jewishgen.org/sendloginlink.

For additional information about this, please read through our Member Guide:

https://groups.jewishgen.org/g/main/wiki/The-New-JewishGen.org-Discussion-Group-Member-Guide.


(5) Next Steps

We are going to continue researching how to make this platform as great as possible. To this end, either myself or Nancy Siegel (our Communications Coordinator ) will continue to post updates on this group and via email. In addition, we will be scheduling a series of webinars after the Holiday of Sukkot is completed. During these webinars, we will demo the entire platform, and allow participants to ask questions. These sessions will be recorded and made available for viewing on our YouTube channel as well. 


In the meantime, in order to allow the groups to focus on Jewish Genealogy, we kindly ask that you keep posting on this group for Jewish Genealogy or current happenings that affect Jewish genealogy or genealogical research. If you have any suggestions/ideas, etc., we kindly ask that you not use this forum, but please send it to support@.... This should also cut down significantly the number of messages that the discussion group will receive.


I thank you all for your participation, support of our important work, and for being part of the JewishGen family.

Avraham





dwulkan@...
 

With all due respect, the limitation on the daily digest is arbitrary and does not meet user needs.  I do not agree that it is unable to be changed.  You have the ability and the technology if you
accept our input and user needs.  After all, the so-called 12 limitation is built in, you can change it to 24 or 48 easily enough.  I find the response of Mr. Groll to be uncharacteristically non-supportive. Clearly, the beta testing did not take these factors into consideration. Please consider changing.

(2) Daily Digests/Including Previous Messages

Many have expressed displeasure with the fact that they have received multiple digests per day. Let me explain: the system is set up whereby each time 12 messages are submitted, a digest is automatically distributed. We are unable to change this. 

Dennis Wulkan

 

pweinthal
 

Hi

This email browser is set to read plain-text messages - formatting, HTML code, accents, non-Roman alphabets, emojiis, etc., will not display. Numerous # marks are now popping up in many subject lines for no obvious reason.

I'm not following the new structure. Instead of a chronological list of messages received and identified by sender (which is critical information), there are 'topics' followed by URLs and then something called New Replies which don't seem to correspond to anything.

Relevancy is probably the reason people may not be joining the discussion group. Far too many posts from newbies who haven't done even the most basic research and think everything is available on-line, and a few people who post 'do-you-know' queries for every name in their tree.

Giving you time to works out the bugs,
-Pat




-----Original Message-----
From: Avraham Groll <agroll@...>
Sent: Oct 16, 2019 1:35 AM
To: main@...
Subject: [JewishGen.org] JewishGen Discussion Group Update #Help #JewishGenNews

Dear JewishGen Community,

Thank you for everyone's feedback (both positive and constructive). We want the JewishGen Discussion Group to be a place of open dialogue and for everyone's voices to be heard, and I am extremely grateful to everyone who has taken the time to share their thoughts, perspectives, and suggestions. I would like to address a few points tonight:

(1) The Process

Our sole motivation has been to address some of the challenges that we previously articulated (lack of security, plain-text requirements, no accented characters, not mobile-friendly, etc). This new platform was in response to frequent complaints that our previous system was antiquated and nearly unusable for many people.

The stats bear this out. Last year, more than 40,000 people joined JewishGen as Members. Yet nearly none of them joined the Discussion Groups. This is not a typo - nearly none. We believe this was due to the very unfriendly interface of the old system, along with many of the rules/guidelines which were woefully outdated. As such, one of our goals of 2019 was to identify a replacement and to implement it.

We tested a number of systems and eventually settled on the current platform. Our beta testing took place throughout the summer and early Fall and was performed by a group of ~150 people. The beta-testing was opened to anyone who wished to participate since the end of July.

(2) Daily Digests/Including Previous Messages

Many have expressed displeasure with the fact that they have received multiple digests per day. Let me explain: the system is set up whereby each time 12 messages are submitted, a digest is automatically distributed. We are unable to change this.

A possible solution to this will be to select the “ Daily Summary ” option. This feature will produce a once-daily list of the messages posted that day, but would not (unlike a Digest) contain the full message content. It would include just the subject lines, each being a link to the complete topic/list of messages. In this way, you will receive only one email per day.

An additional advantage: when you click on the subject(s) that are of interest, you will be able to view all messages associated with that particular topic (including all messages/replies) - thus resolving the confusion about looking at posts with no previous messages included.

(3) Reply to Sender

We have enabled a feature whereby Members (who receive either individual emails, and/or full-featured digests) can reply directly to the message sender (and not respond to the entire group). That said, we encourage group discussions, as others might value the information.

(4) Login and Member Guide

Many have asked about the login process to the new groups. This is to confirm that access to the JewishGen.org Discussion Group requires a new registration ((i.e. your JewishGen ID# will NOT work on groups.JewishGen.org). Anyone who was previously subscribed to the JewishGen.org discussion group, has been automatically assigned a password. Please enter your email at the following link, and a password link will be sent to you: https://groups.jewishgen.org/sendloginlink ( https://groups.jewishgen.org/sendloginlink ).

For additional information about this, please read through our Member Guide:

https://groups.jewishgen.org/g/main/wiki/The-New-JewishGen.org-Discussion-Group-Member-Guide ( https://groups.jewishgen.org/g/main/wiki/The-New-JewishGen.org-Discussion-Group-Member-Guide ).

(5) Next Steps

We are going to continue researching how to make this platform as great as possible. To this end, either myself or Nancy Siegel (our Communications Coordinator ) will continue to post updates on this group and via email. In addition, we will be scheduling a series of webinars after the Holiday of Sukkot is completed. During these webinars, we will demo the entire platform, and allow participants to ask questions. These sessions will be recorded and made available for viewing on our YouTube channel as well.

In the meantime, in order to allow the groups to focus on Jewish Genealogy, we kindly ask that you keep posting on this group for Jewish Genealogy or current happenings that affect Jewish genealogy or genealogical research. If you have any suggestions/ideas, etc., we kindly ask that you not use this forum, but please send it to support@.... This should also cut down significantly the number of messages that the discussion group will receive.

I thank you all for your participation, support of our important work, and for being part of the JewishGen family.

Avraham


Robyn Dryen
 

I absolutely agree with Dick Plotz. The pretty colours and fancy fonts are simply click-bait - they have added NOTHING to the content quality. In fact, the Discussion List has degenerated into nothing more than Facebook chat.

We are seeing something that is all about "modern???" marketing techniques - if you get 100 clicks, one might sign-up and contribute. If there is a need for more paying members or for members to give more, this is not the way to achieve that end. 

For those of us who have been around long enough to recognise the stalwarts - those mavens who have both the expertise and care enough to share their knowledge - it is tragic to see their pleas dismissed. Who is going to provide the wise counsel if they unsubscribe?

Robyn Dryen
Sydney, Australia (I'm still old-fashioned enough to believe signing a post matters)

ursusminor@...
 

I assume that all of this discussion will soon die down, although it may pick up again when the SIGs are converted. From day 1 of the GerSIG list, which I think was about 25 years ago, I wondered why one could not type umlauted characters in the group. My name was originally Bär (although the earliest signature which I have seen from about a year after the name was adopted in 1809 reads Behr), and there are many times that it one really should post the spelling as it was used. I learned to live with it, but I was never happy with it. So I was happy when I heard things were going to change.

Some of the other changes I like. Some I don't. The ability to change fonts, insert pictures, etc., seems ridiculous to me, but I could grow to like it. I like the fact that one can get BCCs of one's posted messages and can receive copies of replies to one's posts. I also like the fact that one can add a signature. At least I like it until someone has one that is 50 lines long.

I find it hard to understand that the limit of the number of messages in a digest was hardwired and 12 was selected. It seems to me to be the type of thing which should be chosen at the discretion of the group moderator.

I also feel that a metagroup should have been setup for discussing the changes as opposed to those posts being here,

Jeffrey Knisbacher
 

While I am happy with the ability to add attachments and use foreign fonts, I, too, am unhappy that we were not, by default, put into the one digest a day format (unless we had previously requested something else). Am also unhappy that we suddenly have to sign in and choose a password. But what I am most unhappy about is that I had been wanting to respond to a kind gentleman who had offered help in Melbourne, Australia, where we have deceased relatives that we are trying to find out more about; e.g., possible obits, Hebrew names, possible friends who knew them. In the mass of "main" digests, which I tried to check thru but finally gave up and simply deleted, I now can't find that gentleman and do not know how to email him. Very frustrating!    Jeff Knisbacher, long time member