Apparent Change to Ancestry Messaging #dna


Ralph Baer
 

As opposed to FT-DNA, Ancestry does not supply e-mail addresses for DNA matches. Instead, one has to use their Messaging system. I suspect that this is based upon privacy concerns.  I have never liked this system because, as far as I know, one can’t include enclosures. Ancestry also does not always inform one of a new message.
 
About a week ago, I noticed that all carriage returns have been removed from messages which I had sent although not for those which I received. This makes it harder to read some messages. Has anyone else noticed this?
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Ralph N. Baer        RalphNBaer@...       Washington, DC


Adam Turner
 

I noticed this too, but my guess at the moment is that it is probably just a bug that they will get around to fixing (hopefully soon) and not is an intentional product change on Ancestry's part. One reason I think this is that if you hover over the conversation on the left-hand sidebar at https://www.ancestry.com/messaging that shows all the messages you've sent to various people, a dialog box pops up with your complete message displayed in it - and the dialog box shows the carriage returns completely intact. Also, as you mentioned, the messages you've received still display as normal - suggesting that at least the recipients of your messages are still seeing them with the paragraphing that you intended.

Regarding the lack of notifications sometimes: designing a robust, completely bug-free, 100% real-time notifications system seems to be the bane of many a Silicon Valley software engineer. (Facebook, in particular, seems to have its notifications system constantly going wonky.) Probably there are a million different bits of interacting code that can and do go wrong occasionally, leading to missed notifications and other little glitches.

Adam Turner 


mandy.molava@...
 

I manage another member of the family's Ancestry as well as mine. Mine is highlighted now if it's not been replied to, which for me makes it easier as I know what ones to keep an eye on especially, but the one I manage isn't. Also theirs show cms and segments on matches, but not %, don't know how it's not across the board, I usually give them feedback if the box pops up, but it's not been there for a while either.

Pet hate is when people don't use their same name across all sites, it's harder to analyse. Are you GEDmatch comparison site? Great for everything IMHO.

Mandy Molava
Researching Russia Brest Belarus Galacia and much more!






Angie Elfassi
 

I am not happy with Ancestry messaging system. Because, as has been stated, they dont always advise about new messages, and very often people dont look to see if they have new messages!

Regards
Angie Elfassi
Yehud, Israel


Alan Cohen
 

If I receive a message on Ancestry, when I reply I always ask the sender to change to using my normal email instead of continuing on Ancestry messaging. It's much more reliable.

Alan Cohen


Max Heffler
 

I also ask for e-mail since it is much quicker to reply, especially when I am at the office, and it is easily searchable

 

Max Heffler

Houston, TX

 

From: main@... [mailto:main@...] On Behalf Of Alan Cohen via groups.jewishgen.org
Sent: Thursday, March 11, 2021 4:04 AM
To: main@...
Subject: Re: [JewishGen.org] Apparent Change to Ancestry Messaging

 

If I receive a message on Ancestry, when I reply I always ask the sender to change to using my normal email instead of continuing on Ancestry messaging. It's much more reliable.

 

Alan Cohen

 


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Max Heffler
Houston, TX
max@...
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